How to Reach Us
Email Support
info@kode-ar.com
Response time: Within 2 hours
Live Chat
Available during business hours
Click the chat icon at bottom right
Phone Support
+27 (71) 409-9547
Available 24/7 for emergencies
Support Tickets
Submit tickets via your dashboard
Track all issues in one place
Support Levels
- Critical: Server down, security issue - 15 min response
- High: Major functionality broken - 1 hour response
- Medium: Minor bugs, feature requests - 4 hours response
- Low: General questions - 24 hours response
FAQ & Knowledge Base
Visit our knowledge base for solutions to common issues and tutorials.
